Having been in the industry since 2014, Jonny has accrued a lot of experience in various sectors within the industry, including New Build, Buy-to-Let, Right-to-Buy and so on. He has also become a bit of a specialist in mortgages for those with impaired credit.
Joanne has been a mortgage administrator for several years now and she has worked with Jonny since 2017. There has never been a more efficient and dedicated person. Joanne is a credit to the firm.
Our clients are at the core of everything we do. We genuinely care about you and want to provide you with the best service and advice possible.
We absolutely love what we do!!
Jonny is incredibly compassionate and dedicated. If your circumstances aren’t ideal, you can rest assured that he’ll be there for you and will do his best to help you secure a mortgage for that dream home.
Joanne is incredibly organised and will always keep you in the loop. She’ll make sure to chase up any necessary information and report back to Jonny and you, so everyone is always on the same page.
For a firm of our size, we invest quite heavily in automations and AI This isn’t just to make our lives easier (though to be honest, it does), it is also to ensure a better level of service for you!
We have an AI receptionist that handles any missed calls and allows us to keep the phone lines open 24/7 for general information, taking messages and booking appointments.
We track cases with state-of-the-art software, ensuring everyone is contacted in a timely manner with case updates, or mortgage renewals. You are looked after at every stage of the mortgage life cycle. You will receive personalised emails about your case at various points with helpful tools provided to guide you through the remainder of the process.
Our booking system only shows what is available, and when you book you get email and text confirmations and reminders, rescheduling links and cancellation links.
We can generate property reports based on publicly available information. So if you are buying and have a few options you want to run by us, we can compile it into a comprehensive report that shows the differences in council tax, crime rates, broadband speed, mobile signal, local amenities...the list goes on.
You also get a birthday and Christmas text from us every year!
Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances.
The fee can be up to 1% of the amount borrowed, but a typical fee is £295.
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